Privacy Policy

Last Updated: August 15, 2026

Welcome to SarawakEdu.com (“we,” “our,” or “us”). We are committed to protecting the privacy, security, and confidentiality of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our portal
(https://sarawakedu.com).

By accessing or using SarawakEdu.my, you consent to the data practices described in this policy in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

We collect information to provide accurate information regarding the Sarawak Free Tertiary Education Scheme (FTES), higher education pathways, and academic financial aid.

A. Personal Data You Provide Directly

We collect personal information that you voluntarily submit through our contact forms, comment sections, newsletter sign-ups, or interactive eligibility tools. This may include:

  • Contact Information: Name, email address, phone number.
  • Academic Background: Current qualification level (SPM, STPM, UEC, Diploma, Matriculation), intended field of study, and target university campus (Swinburne Sarawak, Curtin Malaysia, UTS Sibu, i-CATS UC).
  • Eligibility Assessment Data: MyKad ‘K’ status indicator, estimated household per capita income figures (submitted anonymously into our interactive eligibility tools/calculators).

B. Non-Personal and Technical Data

When you browse our portal, we automatically collect non-identifiable technical data through web server logs and cookies, including:

  • IP address, browser type, device type, and operating system.
  • Pages viewed, referral URL, time spent on pages, and navigation paths.

2. Purpose of Data Processing

We process your data exclusively for educational, informational, and portal operational purposes, including:

  1. Providing Guidance: Responding to your inquiries regarding FTES eligibility, ‘K’ status requirements, and approved degree courses.
  2. Interactive Tools: Processing user inputs in our FTES Eligibility & Stipend Calculator to provide real-time estimates (calculator inputs are evaluated in-session and are not stored permanently).
  3. Portal Optimization: Analyzing traffic patterns to improve site content, navigation, and user experience.
  4. Updates & Newsletters: Delivering news updates on FTES policy changes, intake dates, or state financial aid announcements (only if you have opted in).

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may only disclose your information under the following limited circumstances:

  • Official University / Agency Redirection: If you submit a direct request to connect with participating universities (Swinburne Sarawak, Curtin Malaysia, UTS, or i-CATS UC) or state agencies (Yayasan Sarawak / MEITD), we may forward your query to assist you.
  • Service Providers: Trusted technical service providers who assist in operating our website, hosting servers, or distributing email newsletters under strict confidentiality agreements.
  • Legal Requirements: When required by Malaysian law, law enforcement requests, or court orders under PDPA provisions.

4. Cookies and Web Analytics

SarawakEdu.my uses cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for the technical operation of the website.
  • Analytical Cookies: Utilized to understand visitor traffic patterns (e.g., Google Analytics).

You can choose to disable or block cookies through your individual browser settings. However, doing so may affect the functionality of certain interactive features on our portal.

5. Security of Your Data

We employ industry-standard technical and organizational security measures—including SSL/TLS encryption, secure server storage, and restricted administrative access—to protect your personal information from unauthorized access, loss, misuse, or alteration.

6. External Links Disclaimer

Our articles and guides frequently contain hyperlinked references to third-party portals, including official state government portals (sarawak.gov.my, myys.yayasansarappl.org.my), university portals, and digital wallet platforms (S PAY GLOBAL). SarawakEdu.my is not responsible for the privacy practices, terms, or content of these external websites. We encourage users to review the privacy policy of any external site they visit.

7. Your Data Rights Under PDPA 2010

In accordance with the Malaysian Personal Data Protection Act 2010, you hold the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request that inaccurate, incomplete, or outdated personal data be corrected or updated.
  • Right to Withdraw Consent: Unsubscribe from our newsletter mailing lists or request the deletion of your contact profile at any time.

8. Contact Us & Data Protection Inquiries

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have feedback regarding our portal, please contact us at:

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